Eolas+ CIC (Registered Company 11761559) is a sports education company educating and activating children and adults in schools and sports clubs in the UK. Our aim is to create healthier and better educated children who understand the benefits of physical activity and sports.
Eolas+ CIC (also referred to as “we”, “us”, “our” in this Privacy Policy) is committed to meeting the highest standards of data protection to provide the best service to our contacts. We tell our contacts how we will use and store their data and do not use it for any purpose than the ones for which we have a lawful basis. We are committed to respecting the personal data you supply us with. The information we collect enable us to personalise the service we provide and with your expressed consent, to keep you informed with our latest news, camps, courses and services which may be of interest to you.
With your consent we may contact you by post, telephone or email. We do not share your information with any third parties, if we envisaged to do so we will ask for your consent before sharing any of your contact details.
You have the right to opt out of receiving any correspondence from us at any time. This can be done by emailing us at admin@eolasplus.co.uk or visiting our website www.eolasplus.co.uk.
We process all personal data, including that collected via this website in accordance with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018 (DPA).GDPR/DPA outline how organisations must collect, handle and store personal information. To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed to any unauthorised parties.
Users who entrust their personal data to companies like Eolas+ have the following rights under GDPR:
– The right to be forgotten (you can request for your data to be deleted)
– The right to see all the data we hold on you (by submitting a Subject Access Request)
– The right to data portability (if you ask for a copy of all of your data, we’ll give it to you in a commonly used format, like a pdf)
– The right to correct inaccurate information we hold on you
– The right to opt-out of marketing communications as easily as you opted in
– The right to restrict or object to processing (although we may still need to hold on to your data, for example to fulfil a contract)
– The right to complain (this would be to a supervisory authority responsible for data protection. In the UK, this is the Information Commissioner’s Office)
4.1 Site visitation tracking
When visiting www.eolasplus.co.uk, you will be asked to consent to our use of cookies. Cookies are simple text files that a site saves to your computer or mobile device using your website browser. Only the server of that site will be able to retrieve or read the contents of that cookie and each cookie is unique to your web browser. Cookies are either set by the website you are visiting, in which case they are referred to as ‘first-party cookies’ or are ‘third-party cookies’ set by other websites and services that run content on the page you are viewing. See our cookie policy for more information.
As do most websites, we use Google Analytics to measure how visitors move through and engage with the website. We use this data to improve our services, for example by measuring which pages people visit before making a purchase and ensuring those pages are optimised to make relevant information easy to find. To opt out of google analytics please click here: https://tools.google.com/dlpage/gaoptout
Google Analytics records information such as your location, and the device, browser and operating system you are using to view the website (“usage data”). None of this information can be used to identify you. Google Analytics records – but does not grant us access – to your computer’s IP address. For this reason, we treat Google as a third-party data processor (see section 7.0 for more information).
We use this data to improve our services, for example by measuring which pages people visit before making a purchase and ensuring those pages are optimised to make relevant information easy to find. The legal basis for this processing is our legitimate interests.
Disabling cookies on your internet browser will stop Google Analytics from tracking any aspect of your journey through our website.
4.2 Contact forms and email links
You may provide personal data to us via the forms on our different pages on our website. This data is collected in order to enable us to communicate with you, provide you with the information you are looking for and to offer our services to you.
You will only ever receive correspondence from us directly.
4.3 Email newsletter
If you register to our mailing list or give us consent, we contact you with a newsletter and periodic additional communications around specific promotions.
Please note that you will need to email us using the email account you want to have removed from our records.
You must obtain parental consent before subscribing to our email newsletter if you are under 13 years old.
4.4 Parental Data (once you are an Eolas+ customer)
What information we will hold on you
When you sign your child up for an Eolas+ camp, we collect the following information from you: name, relation to child, email address, phone number, home address, and payment details.
How we will use it
We use this information for billing purposes, and to perform our contractual obligations for example sending you information relating to your booking (e.g. if your child needs to bring a certain item of clothing, or if there has been a change of timing or location).
How long we’ll keep your data
We will delete your data from our system if you no longer fulfil our sales criteria – if you have not purchased from us in the past two years, have not opened the last 6 of our emails, or if the children you are booking camps for are now older than the age range we deliver to.
We do retain your email address on a ‘Suppressed list’, to ensure we do not contact you again once you have asked to be removed from our email lists.
We will e-mail you every 12 months to check that your communication preferences are up to date.
4.5 Children’s Data
What information we will hold on your child
When you sign your child up for an Eolas+ camp, we collect the following personal data of your child: name, DOB, school and any medical conditions we should know about. During Eolas+ camps we will also record attendance.
How we will use it
We use this information to perform our contractual obligations and for monitoring and reporting purposes. Monitoring is undertaken using anonymised data. This means we can see how many children we have activated, at which camps, and how our services have performed.
Our justification for holding this data
We ask for your consent when you sign your child up to an Eolas+ camp to hold their name, DOB, gender, school name and medical history.
We also have a contractual need to hold some of this information. We keep a record of attendance and medical information under the ‘vital interest’ justification, to safeguard your child and comply with our legal obligations.
How long we’ll keep your data
We will retain a child’s data whilst he or she is attending a course and whilst you are an Eolas+ customer (see above section). We also retain anonymised data (so that it can’t be linked back to the parent or child) for the purpose of impact reporting for three years after the end of each camp.
4.6 School’s data
What information we will hold on schools
We hold email addresses of teachers and headteachers (both named and generic addresses).
In some cases, we hold an anonymised record of pupils’ attainment against National Curriculum standards on Eolas+ programmes for monitoring and reporting purposes. This means we can see how many children we have activated, in which regions, and how our services are performing.
How we will use it
We hold contact information (email addresses, postal addresses and phone numbers) for billing purposes.
We also retain email addresses in order to contact schools with marketing information which we think will be of interest to them.
We have a contractual need to hold records of pupils’ attainment against National Curriculum standards and to provide this to schools for reporting purposes.
How long we’ll keep your data
We have the right to retain data which is in the public domain, including school names, addresses, phone numbers and generic email addresses.
We will retain pupil data for the lifetime of the school’s contract with us. If a school ends their contract with us, we will delete all pupil data for that school within three months of the end of the current academic year.
5.1 Where your data is stored
Your information is stored in our centrally stored folder which is hosted on Google Drive in a controlled, secured environment, protected from unauthorised access, use or disclosure.
5.2 Sharing or transferring your data
We will only share parents’ and children’s information with those parties who may need to see it, for example members of staff.
In the event of an unlawful data breach of this website or any of our data, we will inform the Information Commissioner’s Officer within 72 hours of the breach, if the rights and freedoms of those individuals whose data has been compromised is at risk. We will inform those individuals of the breach if the data compromised could have a significant negative impact on the individuals concerned (e.g. if it affects their financial or medical data).
The data controller of this website is Eolas+ CIC, Registered Company 11761559 address and operating office:
7 Edgcumbe Park Road
Plymouth
Devon
PL3 4NL
Data Protection Officer
Our Data Protection Officer’s contact information is: Eoghan Grace admin@eolasplus.co.uk.
If you need to contact the ICO to report any issues with the way we have handled your personal data, you contact them through the following channels: Call the helpline: 0303 123 1113
Visit their website: https://ico.org.uk/
Start a live chat with them: https://ico.org.uk/global/contact-us/live-chat/
In the event of a takeover or acquisition, the personal data we hold will form part of the assets of the organisation and be taken over by the new company, but only used for the same or similar purpose. In these circumstances, we will write to everyone we hold data on and notify them about the change of ownership.
We will continue to review and update this policy in line with the latest industry guidance. This version was last updated in March 2020.
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